Moment terms of service

Welcome to Moment. These Terms of Service ("Terms") are an agreement between you and Lloyd Ebnchenge, who operates Moment ("Moment", "we", "us"). They cover the Moment app and everything you do in it. By creating an account or using Moment, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Moment.

1. Who can use Moment

• You must be at least 13 years old. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms with you.
• Moment is for real people. Accounts run by bots, scripts or automated tools aren't allowed.
• You can't use Moment if we have previously banned you, or if the law where you live doesn't allow it.

2. Real names and your account

Moment is built on real identities, so people always know who they're talking to.

• Use the name you use in everyday life, and keep your profile accurate. Usernames are not shown; people see your real name.
• One personal account per person. Don't create an account for someone else or pretend to be anyone else, including public figures.
• You sign in with Apple or Google. Keep that account secure, and tell us right away if you think someone else is using your Moment account.
• You're responsible for what happens on your account. We may ask you to confirm your name or age, and we may change a name that breaks this section.

3. How Moment works

• The daily Moment: once a day, at a surprise time between 9 AM and 9 PM in your time zone, Moment invites everyone to capture a Moment with the front and back cameras at the same time. Each invitation lasts five minutes.
• Your feed: the For You feed recommends posts based on what you and people like you engage with, such as the accounts you follow, what you watch and for how long, what you replay, like, comment on, share or skip, the interests you pick, and when you tap "Not interested". The Following feed shows posts from people you follow, and the Moments feed shows daily Moments.
• Audiences: you choose who can see each post: Everyone, Followers or Only me.
• Messages: you can chat one to one and send photos. Disappearing messages remove new messages on the timer you choose (once seen, 24 hours or 7 days after everyone has seen them). The other person can still screenshot or photograph a message, so only send what you're comfortable sharing.
• Notifications: Moment may send Moment invitations and alerts about likes, comments, follows and mentions. You control these in Settings → Notifications and in iPhone Settings.

We keep improving Moment, so features may change, be added or be removed.

4. Your content

You own the photos, videos, captions, comments and messages you post ("your content").

• To run Moment, you give us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, process (including video processing and streaming by our service providers), adapt for display, show and distribute your content within Moment, according to the audience you choose.
• When someone saves or shares a post through Moment, we create a copy that carries a Moment watermark with the creator's name.
• You also let other people who can see your content view it and share or save it using the tools inside Moment.
• These licences end when you delete the content or your account, except for copies other people have already saved or shared, content that others have interacted with as allowed by these Terms, and limited backups we keep for a short time or are required to keep by law.
• You promise that you have the rights to everything you post, including people who appear in it, and that your content follows these Terms.

5. Music and sounds

• Only add audio you have the right to use. When you import a sound, you confirm you own it or have permission.
• Music previews from licensed catalogs (such as Apple Music) are provided under their owners' terms and may only be used inside Moment.
• We may mute, remove or limit content that uses audio without permission.

6. Community rules

We have zero tolerance for objectionable content and abusive users. You must not post, send or do any of the following:

• Child sexual abuse or exploitation, or any sexual content involving minors. We remove it and report it to the National Center for Missing & Exploited Children and to law enforcement.
• Nudity, pornography or sexually explicit content.
• Harassment, bullying, threats, hate speech or content that attacks people for who they are.
• Violence, graphic gore, terrorism, or promoting self-harm, suicide or eating disorders.
• Selling or promoting illegal drugs, weapons or other illegal goods and services.
• Spam, scams, fraud, fake engagement or misleading content.
• Pretending to be someone else, or using a name that isn't your real name.
• Sharing someone's private information, or private images of someone without their consent.
• Content that infringes someone's copyright, trademark or other rights.
• Scraping, collecting data with bots, reverse engineering, interfering with Moment, getting around blocks, or accessing accounts that aren't yours.

7. Reporting, blocking and moderation

• You can report a post or a person, and block anyone. Blocked people can't message you or see your posts, and you won't see theirs.
• We review reports and act within 24 hours where content breaks these Terms. We may remove content, limit how it's shown, or warn, suspend or permanently ban accounts. Serious violations can lead to an immediate ban, and banned people may not create new accounts.
• If you think we made a mistake, email us at lloyd.ebnchenge@gmail.com and we'll take another look.

8. Copyright complaints

If you believe content on Moment infringes your copyright, email lloyd.ebnchenge@gmail.com with: your contact details; a description of the work; where the content appears in Moment; a statement that you believe in good faith the use isn't authorised; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for the owner; and your physical or electronic signature. We remove infringing content and may close accounts of repeat infringers.

9. Our app and brand

We give you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Moment app for its intended purpose, under these Terms. The app, its design, software and the Moment name and logo belong to us; these Terms don't give you any rights to them. If you send us ideas or feedback, we may use them without paying or crediting you.

10. Apple and other companies

• These Terms are between you and Lloyd Ebnchenge only, not Apple Inc. We, not Apple, are responsible for Moment and its content.
• Apple has no obligation to provide maintenance or support for Moment.
• If Moment fails to meet any warranty that applies by law, you may notify Apple and Apple will refund the purchase price (if any). Apple has no other warranty obligation for Moment.
• Apple is not responsible for any claims relating to Moment, including product liability claims, claims that Moment doesn't meet legal requirements, consumer protection or privacy claims, or claims that Moment infringes someone's intellectual property. We handle those.
• You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• Sign in with Apple, Sign in with Google, Apple Music and other outside services follow their own terms.

11. Deleting your account

You can delete your account at any time in Settings → Other → Delete account. This permanently removes your account, posts, videos, messages and profile. We may suspend or end your access if you break these Terms, if the law requires it, or to protect people or Moment. Sections 4 (for content already shared), 8, 9 and 12 to 14 continue after your account ends.

12. Disclaimers

Moment is provided "as is" and "as available". To the fullest extent the law allows, we don't promise that Moment will always be available, secure, error-free, or that content will be accurate, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Content posted by others is their responsibility, not ours.

13. Limits on liability and indemnity

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, goodwill or content, arising from your use of Moment. Our total liability for any claim relating to Moment is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. Some places don't allow these limits, so they may not fully apply to you.

You agree to defend and compensate us for claims, losses and costs (including reasonable legal fees) that come from your content, your use of Moment, or your breaking these Terms or someone else's rights.

14. Disputes

• First, talk to us: email lloyd.ebnchenge@gmail.com and we'll try to resolve any dispute informally within 30 days.
• These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules.
• Any dispute that isn't resolved informally will be decided only in the state or federal courts located in Texas, and you and we consent to their jurisdiction. Either of us may instead bring an individual claim in small-claims court if it qualifies.
• Any claim relating to Moment must be filed within one year after it arises, unless the law requires a longer period.

15. Changes to these Terms

We may update these Terms. If a change significantly affects your rights, we'll tell you in the app before it takes effect, unless the change is needed right away for safety or legal reasons. If you keep using Moment after an update, you accept the new Terms. If a part of these Terms can't be enforced, the rest still applies, and our not enforcing a part doesn't waive it.

16. Contact

Moment is operated by Lloyd Ebnchenge. Questions about these Terms: lloyd.ebnchenge@gmail.com.